Policies

Fees:

Fees are determined by session length and type of service provided. Psychological Testing may be billed at a flat rate. Your fee will be arranged at the time of your first session. 

Unless otherwise arranged, fees are payable at the time of service. 

For assessments, fees are due prior to the receipt of the final report. 

Services may be completely or partially covered by your health insurance or employee benefit plan. It is the responsibility of the patient to investigate what their insurance coverage allows. If you are filing an insurance form, you will receive a detailed bill at the end of each month that you may submit to your insurance company for reimbursement.
Insurance information »

* A sliding-scale fee is available on a case by case basis.


Cancellation:

Dr. Wall requires a 48-business hours notice for psychotherapy appointment cancellations, regardless of the reason. If you do not cancel your appointment within this time frame, you are responsible for the full amount of your appointment charge. If you are not able to provide 48-business hours notice, Dr. Wall will try her best to reschedule the appointment or find another client to replace your scheduled appointment.


Weather Policy:

Dr. Wall follows the Federal Government Closure Policy.

If the Federal Government is delayed by two hours then any appointment within two hours of opening may be cancelled without penalty. If the Federal Government is closed then you may cancel without penalty. Please contact Dr. Wall directly to either confirm or reschedule your appointment by email or phone on the day of question.

In the case of a parent of a young child, if your children's' school is closed and you have no child coverage, please contact me and an alternative appointment will be arranged.